Customer service office closed June 25, 2026
The City of Statesville Customer Service Office will be closed on Thursday, June 25, 2026, to allow Customer Service staff to participate in an all-day training session. During this time, in-person payment services will not be available.
Customers may still make payments using one of the following options:
- Use the drop box located outside the Customer Service Office (no cash).
- Call 704-878-3564 to pay 24/7 using the automated phone system.
- Mail your payment to:
First Citizens Bank
Lockbox 96277
6125 Lakeview Road, Suite 800
Charlotte, NC 28269
The Customer Service Office will resume normal business hours on Friday, June 26.
We appreciate your patience and understanding as we invest in training opportunities that help us better serve our customers.